1. Who we are
F2 Traduções is a company specialized in sworn translation, certified translation, technical translation, legal translation and document translation services for Brazilian and international use.
For purposes of this Policy, F2 Traduções is responsible for the processing of personal data collected through its service channels.
Contact details:
F2 Traduções CNPJ 22.215.848/0001-70 E-mail: comercial@f2traducoes.com WhatsApp: +55 11 94027-4891
2. Data we may collect
We may collect data provided directly by the user, including:
- name;
- e-mail address;
- phone number or WhatsApp number;
- company, when applicable;
- type of service requested;
- source language and target language;
- destination country, authority, institution or intended use of the document;
- requested deadline;
- messages sent through the form, WhatsApp or e-mail;
- files sent for review, quote or performance of translation services.
Documents submitted for quote or translation may contain personal data and, in some cases, sensitive personal data, depending on the content of the document.
3. How we use the data
The data collected may be used to:
- respond to quote requests;
- review documents submitted by the client;
- identify the appropriate translation format;
- inform price, timeline and service conditions;
- provide the contracted services;
- issue documents, receipts, invoices or payment records, when applicable;
- communicate with the client during the service process;
- comply with legal, regulatory, tax or contractual obligations;
- protect the rights of F2 Traduções, its clients and third parties;
- improve website browsing experience and customer service.
F2 Traduções does not sell personal data.
4. Document submission
By submitting documents through the website, WhatsApp, e-mail or any other service channel, the user represents that they are authorized to share such documents for review, quote or performance of the requested service.
Files received are used only for purposes related to service, quote, production, review and delivery of translation services.
We recommend that users submit only the documents required for review or performance of the service.
5. Data sharing
F2 Traduções may share data and documents only when necessary for:
- performance of the requested translation services;
- service by translators, reviewers, formatting professionals or other professionals involved in the project;
- payment processing;
- issuance of tax or accounting documents;
- compliance with legal or regulatory obligations;
- use of hosting, e-mail, storage, security, traffic analysis and communication tools.
Whenever applicable, we seek to use partners and tools that adopt reasonable security and confidentiality measures.
6. Cookies and similar technologies
This website may use cookies and similar technologies to improve browsing experience, analyze traffic, understand page usage and support marketing and customer service activities.
Users may accept or decline non-essential cookies when this option is available on the website. Users may also configure their browser to block or delete cookies.
Blocking some cookies may affect certain website features.
7. Storage and security
F2 Traduções adopts reasonable security measures to protect personal data and documents received against unauthorized access, loss, misuse, alteration or improper disclosure.
Data and documents are kept for as long as necessary to fulfill the purposes described in this Policy, provide the requested services, comply with legal obligations or protect the rights of F2 Traduções.
8. International data transfer
Some tools used for hosting, e-mail, storage, communication, traffic analysis or security may involve processing or storage of data outside Brazil.
In such cases, we seek to use providers that adopt appropriate data protection and information security standards.
9. Data subject rights
Subject to applicable law, the personal data subject may request:
- confirmation of the existence of data processing;
- access to personal data;
- correction of incomplete, inaccurate or outdated data;
- deletion of personal data, when applicable;
- information about data sharing;
- withdrawal of consent, when processing depends on consent;
- objection to processing, when applicable.
Requests may be sent to: comercial@f2traducoes.com
F2 Traduções may request additional information to confirm the identity of the requester and ensure data security.
10. Data related to minors
F2 Traduções may receive documents related to minors when submitted by parents, legal guardians or authorized persons, exclusively for purposes of quote or performance of translation services.
11. Third-party links
This website may contain links to third-party websites, platforms or services. F2 Traduções is not responsible for the privacy, security or content practices of such external websites.
12. Changes to this Policy
This Privacy Policy may be updated from time to time to reflect legal, operational or technological changes.
The latest version will always be available on this website.
13. Contact
For questions about this Privacy Policy or the processing of personal data, please contact:
F2 Traduções E-mail: comercial@f2traducoes.com WhatsApp: +55 11 94027-4891